Returns & Exchanges

We want you to love your skincare journey, which is why we offer a 60-day satisfaction guarantee on all products purchased directly from our site. If a product isn't right for your skin, we are here to help with a straightforward return or exchange process.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.

• 3.
  Label and Post

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 7-10 business days.